Coaching and Mentoring at Work: Developing Effective Practice 3rd ed - Mary Connor and Julia Pokora

The third edition of this popular, practical and authoritative book has been revised and updated, with two new chapters. It is aimed at coaches, mentors and clients and features:

Nine key principles of effective coaching and mentoring, showing how to apply them

Discussion of differences between coaching and mentoring across different contexts and sectors

Ideas about how to be an effective coach or mentor and how to be an effective client

Self-development checklists and prompts, and a wealth of interactive case material

New chapter on useful approaches and models

The Skilled Helper model and how to apply it to coaching and mentoring

A range of tried and tested tools and techniques

Ethical issues, reflective practice and supervision

New chapter in which coaches and mentors share experiences from Business, Health, Education & the Public Sector